Terms & Conditions

Account Registration

When you create an account on www.gloema.com, you are responsible for securing your login details, including your email and chosen password. Your account activities, including purchases made using your login credentials, will be attributed to you. It is your duty to keep your password confidential to prevent unauthorized access.

Service Terms

Gloema.com holds the exclusive right to modify, suspend, or discontinue any part of its services without prior notice. Should any change affect pending orders, they will be completed as per schedule or refunded in full. Gloema.com also reserves the right to deny services to anyone at its discretion, without the need to provide a reason. Gloema.com disclaims liability for any damages arising from the use of its services or website.

Warranty and Limitations of Liability

Gloema.com is not liable for any damages or issues that arise from the use of products purchased through the website. We are also not responsible for delays or failures in fulfilling obligations outlined in these terms when due to circumstances beyond our control.

Intellectual Property

All content on www.gloema.com is protected under copyright and other intellectual property laws. The design, content, and management of the site are handled exclusively by Gloema.com. Any unauthorized reproduction, distribution, or use of this content for commercial purposes is strictly prohibited and may lead to legal action.

Damaged Products

Our quality team inspects every item before shipment. However, should any product be damaged in transit, please contact us at support@gloema.com within 48 hours of receiving your order and include photos of the damaged item. We will arrange a replacement, subject to availability, for damaged items reported within this time frame. Reports of damages after 48 hours from delivery cannot be accommodated.

Missed Delivery

Our delivery partners will make three attempts to deliver your order. If the delivery is unsuccessful after these attempts, the item will be returned to us. We can re-ship the item upon request for an additional fee of ₹250. For Cash-on-Delivery orders that are returned, the re-shipment will only be processed after online payment for the item, along with the extra shipping charge, is completed.

Please read these Terms & Conditions carefully before using our services. By accessing www.gloema.com, you agree to comply with these terms.